Owner Resources

Frequently Asked Questions

• What does a property management company do?

  A property management company handles the day-to-day operations of rental properties. This includes tenant screening, rent collection, maintenance, property marketing, and legal compliance. At PMI Perimeter, we make property ownership stress-free.

• Why should I hire a property manager in Atlanta?

  Hiring a property manager saves you time, reduces stress, and ensures compliance with local laws. With Atlanta’s competitive rental market, expert marketing and tenant screening are key to maximizing your ROI. We help protect your investment while increasing profitability.

• How much do property management services cost in Atlanta?

  At PMI Perimeter, we offer transparent pricing with no hidden fees. We also provide performance-based service guarantees. Please contact us for a customized quote. We base our pricing on a number of factors including expected rent and expected time investment (i.e. a condo may be less work than a large house).

• How do you screen tenants?

  We perform thorough background checks using the latest technology. Our investigation includes credit history, criminal records, rental history, income verification, and employment verification. Our goal is to place reliable, long-term tenants who will respect your property. This process minimizes late payments and evictions.

• What areas in Atlanta do you service?

  We manage properties throughout Atlanta and surrounding metro areas, including Buckhead, Sandy Springs, Roswell, Alpharetta, Woodstock, Marietta, Kennesaw, Brookhaven, Dunwoody, and Decatur. Our local expertise ensures we understand each neighborhood’s unique rental market.

• How is rent collected and disbursed?

  We collect rent online through a secure portal, making it easy for tenants to pay on time. Owner disbursements are processed with same-day transfers, within the first week of the month. You can track everything in real time through your owner dashboard.

• What happens if a tenant doesn’t pay rent?

  We enforce strict rent collection policies and begin the legal process quickly if a tenant defaults. Our team manages late notices, fees, and, if necessary, evictions in compliance with Georgia law. We also partner with Surevestor to provide owners with additional protections for loss of rent and malicious damage to a property.

• How are maintenance issues handled?

  Tenants can submit maintenance requests 24/7 through our online system. We coordinate with trusted, licensed vendors to address issues promptly and cost-effectively. Owners will also receive notices of maintenance requests, and anything that needs to be handled above our mutually agreed-upon budget, will be further discussed and approved before completing the work.

• Do I need landlord insurance?

  There are a number of perspectives to consider regarding insurance. The first one involves the insurance that covers your property as a landlord which is slightly different than the home you live in. Making sure your property management company is also covered as an additional insured helps protect you further against any tenant lawsuits. We also require our tenants to have $100,000 resident liability insurance benefitting your property (which is not the same as renter’s insurance which only covers their personal property) which is provided by PMI at no charge to you. We can guide you through the coverage needed in the Atlanta market. It’s a small investment for big peace of mind.

• How do you determine the rental price?

  We conduct a comprehensive market analysis using local data, the latest technology tools, and recent comps to set the optimal rental rate together. Pricing your property right ensures faster occupancy and maximum returns. Our rental assessments are included at no extra charge.

• How long does it take to rent my property?

  Most properties we manage are rented within 2–4 weeks, depending on condition and market demand. Our aggressive marketing strategy targets high-quality tenants across multiple platforms. Speed and quality are our top priorities.

• Can I choose or reject tenants myself?

  Unfortunately, you may not. Legally, property managers must follow Fair Housing Laws during tenant selection. It is important that our screening methods are followed to make sure we provide the same rules to all who apply.

• What types of properties do you manage?

  We manage single-family homes, condos, townhouses, and small multi-family buildings, in addition to small commercial properties. Whether you own one rental or a portfolio, PMI Perimeter offers scalable solutions. Our services are customized to fit your goals.

• Do you handle evictions?

  Yes, we will help manage the eviction process, from notices to court filings. We’ve partnered with the best legal resources in Atlanta for maximum efficiency. While our screening process minimizes evictions, we act quickly when needed. We protect your investment while complying with Georgia law.

• How do I know what’s happening with my property?

  Owners get 24/7 access to a personalized online portal. You can view financial statements, work orders, leases, and more. Transparency is a core value at PMI Perimeter. We also do inspections to make sure tenants are complying with their lease and properly caring for the property. In addition, our vendors are always looking out for anything unusual while onsite for maintenance.

• Can I use my own vendors for maintenance?

  Yes, you can request to use preferred vendors if they are licensed and fully insured with general liability and worker’s comp. We’ll coordinate with them on your behalf. Otherwise, we work with trusted professionals who provide quality service at competitive rates.

• Do you handle property inspections?

  Absolutely. We conduct move-in, move-out, and lease renewal inspections to ensure the property is well-maintained. Inspection reports with photos are shared with you via the owner portal. More frequent inspections are also available at your request but we must also make sure not to harass the tenants or make them feel uncomfortable.

• Is PMI Perimeter licensed and insured?

  Yes, we are fully licensed by the Georgia Real Estate Commission and carry comprehensive insurance. PMI Perimeter is also a licensed Georgia Real Estate Brokerage. Our team has years of experience managing Atlanta properties professionally and ethically.

• How do I get started with PMI Perimeter?

  Getting started is quick and easy. Call us at 678.915.1764 or email us at bill@pmiperimeter.com. We offer a free property consultation and no start-up costs. We’ll review your property, discuss your goals, and create a management plan tailored to your needs.

• What sets PMI Perimeter apart from other property managers in Atlanta?

  We combine the national resources of our franchise platform with local expertise, delivering exceptional service backed by performance guarantees. Our technology, communication, and results-driven approach give property owners peace of mind. Your success is our mission.